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This Specialization helps you improve your professional communication in English for successful business interactions.
Each course focuses on a particular area of communication in English: writing emails, speaking at meetings and interviews, giving presentations, and networking online.
Collaborative communication Basics – Empathetic listening, probing
Assertive language fundamentals
diplomatic vs direct language, communicating positive outcomes, communicating with clarity
Motivational key words, You Attitude or benefits, Expressing opinions
Making demands, saying no, Communicating disagreements
Group work project practice
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